Privacy Policy

This Privacy Policy describes how the website www.wssuspension.com is managed with regard to the processing of personal data of users who visit it. This information is provided pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 ("GDPR") and applicable national legislation.

1. Data Controller

WS Suspension di Robert Turba
Owner and Legal Representative: Robert Turba
Tax Code: TRBRRT93A14E507O
VAT Number: 03670610132
Website: https://www.wssuspension.com
Contact Email: info@wssuspension.com

2. Types of Data Collected

Personal Data collected by this website, independently or through third parties, includes:

• Browsing and usage data: IP address, browser type, operating system, access times, pages visited, statistical browsing data and preferences expressed through the consent management platform.
• Data voluntarily provided by the User: First name, surname, email address, telephone number, area of the request (Motorcycle, MTB or Other), make and model, type of request, message content or other identifying data voluntarily provided through contact forms, email communications or telephone contacts.

3. Methods and Place of Processing

Processing methods: The Data Controller adopts appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data. Processing is carried out using IT and/or telematic tools, with organisational procedures and methods strictly related to the purposes indicated.

In addition to the Data Controller, in some cases other parties involved in the organisation or technical management of the website may have access to the Data (third-party technical service providers, hosting providers, IT or tax consultants), who may also be appointed as Data Processors by the Data Controller where necessary.

Legal basis for processing: The Data Controller processes Personal Data relating to the User where one of the following conditions applies:

• The User has given consent for one or more specific purposes (e.g. the installation of analytics cookies);
• Processing is necessary for the performance of a contract with the User and/or for taking pre-contractual measures;
• Processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
• Processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by third parties.

Retention period: Data is processed and stored for as long as required for the purposes for which it was collected. Data collected for contact requests or quotations will be retained for the time necessary to process the request and subsequently for the periods required by law.

4. Details on the Processing of Personal Data

Personal Data is collected for the following purposes and through the following services provided on the website:

A. Contacting the User and Requests for Information

By completing the contact forms or sending communications to the email addresses or telephone numbers indicated on the website, the User consents to the use of their data to respond to requests for information, quotations or technical assistance.

Personal Data processed: First name, surname, email address, telephone number, area of the request (Motorcycle, MTB or Other), make and model, type of request and content of the message sent.

B. Interactive Maps and Geographical Maps (Leaflet)

This website uses the open-source Leaflet library to integrate interactive geographical maps.

The integration does not directly collect the User's personal data. However, loading map tiles involves the technical transmission of the User's IP address to the servers of the map provider (e.g. OpenStreetMap) solely for the visual delivery of the map.

Personal Data processed: Browsing data and IP address.

C. Cookie and Tag Management (CookieYes and Google Tag Manager)

CookieYes (Consent Management Platform): A tool used to manage users' informed consent regarding cookies and tracking technologies. CookieYes prevents non-essential cookies from being activated until the User's consent has been obtained.

CookieYes Privacy Policy: https://www.cookieyes.com/privacy-policy/

Google Tag Manager (Google LLC): A service for the centralised management of tags and scripts used on the website. Google Tag Manager does not collect personally identifiable data but manages the activation of other scripts and services according to the choices expressed by the User through CookieYes.

Google Privacy Policy: https://policies.google.com/privacy

D. Statistics and Traffic Analysis (Google Analytics 4)

Google Analytics 4 (Google LLC): A web analytics service that allows website traffic and visitor behaviour to be analysed in order to optimise content. Google Analytics 4 anonymises users' IP addresses by default. Activation of this service is optional and takes place exclusively after the User has given consent through the CookieYes banner.

Personal Data processed: Cookies, anonymised IP address and usage data.

Place of processing: United States — https://policies.google.com/privacy

E. Display of Customer Reviews (Trustindex)

Trustindex (Trustindex Ltd.): A service used to integrate and display verified customer reviews published on third-party platforms (e.g. Google Business Profile). When the visual widget is loaded, Trustindex may process technical connection data relating to the User in order to correctly deliver the content.

Personal Data processed: Technical connection data and IP address.

Place of processing: European Union — https://www.trustindex.io/privacy-policy/

5. Rights of the Data Subject (Articles 15–22 GDPR)

Users may exercise certain rights regarding their Data processed by the Data Controller. In particular, the User has the right to:

• Withdraw consent at any time: The User may withdraw consent to the processing of their Personal Data previously given at any time (for example, by changing cookie preferences).
• Object to the processing of their Data: The User may object to the processing of their Data when processing is carried out on a legal basis other than consent.
• Access their Data: The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing and to receive a copy of the Data being processed.
• Verify and request rectification: The User may verify the accuracy of their Data and request that it be updated or corrected.
• Obtain restriction of processing: Where certain conditions apply, the User may request that the processing of their Data be restricted.
• Obtain erasure or removal of Data (Right to Erasure): Where certain conditions apply, the User may request the deletion of their Data by the Data Controller.
• Receive their Data or have it transferred to another controller (Data Portability): The User has the right to receive their Data in a structured, commonly used and machine-readable format.
• Lodge a complaint: The User may lodge a complaint with the competent data protection supervisory authority (Italian Data Protection Authority – www.garanteprivacy.it) or take legal action.

How to Exercise Your Rights

To exercise their rights, Users may send a written request to the Data Controller using the contact details provided in Section 1 of this document. Requests are submitted free of charge and processed by the Data Controller as soon as possible and, in any event, within one month of the request.

6. Additional Information on Data Processing

Legal defence: The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages leading to possible legal action to defend against misuse of this website or related Services by the User.

System logs and maintenance: For operational and maintenance purposes, this website and any third-party services it uses may collect system log files, i.e. files that record interactions and may also contain Personal Data, such as the User's IP address.

Changes to this Privacy Policy: The Data Controller reserves the right to make changes to this Privacy Policy at any time by informing Users on this page. Users are therefore encouraged to check this page regularly, referring to the date of the latest update shown below.

Document prepared for WS Suspension di Robert Turba
Last updated: 18 September 2026